WHAT IS RESIDENT SERVICE COORDINATION
The profession of resident service coordination has grown substantially since its initiation in the late 1980’s. Resident Service Coordinators (RSCs) have proven to be an invaluable component of the housing management team, whose role is multi-faceted and ever changing.
Service enhanced housing contributes to a stable resident population and decreased management costs. Additional benefits may include improved relations between management and residents, increased marketability of the property, and increased resident satisfaction.
Properties should tailor services to the specific needs and interests of the resident population. These services may vary considerably from property to property as well as over time.
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Residents, Owners/Managers, and Service Providers
