Useful Resources for Resident Service Coordination
Note: The following resources are useful when becoming familiar with the philosophy, best practice, and policy for the RSC in affordable housing. However, because the philosophy and practice varies from company to company, readers are strongly encouraged to learn and follow the policies and procedures of their own employer.
Preservation Management:
RSC Manual
New Hampshire Housing Finance Authority:
RSC Policies and Procedures Manual
The RSC Connection
MassHousing:
Massachusetts Resident Services Coordinator Handbook: A Publication of MassHousing’s Tenant Assistance Program (TAP)
Vermont Resident Service Coordinators:
Resource Guide
Other useful articles
- Enterprise Community Partners - More Than Roof and Walls: Why Resident Services are an Indispensable Part of Affordable Housing
- The Valuation Report: Affordable Housing Study Demonstrate Cost Savings in Properties with Resident Services
- Assistant Housing Management Insider article: Property Managers Say that they are Satisfied with Service Coordination Program
- From Grace Swierk, Principal, Housing Resource Group, LLC: The Dollars and Sense of Onsite Youth Programming
- Websites for RSCs
- National Cristina Foundation: A nonprofit organization that matches donated computer equipment with needy schools and nonprofit organizations around the world.