Guidance on Service and Other Assistance Animals - LIVE WEBINAR

Guidance on Service and Other Assistance Animals

Presented by Gwen Volk, President and CEO for Gwen Volk INFOCUS, INC.

This is a 1.5-hour training session that will be hosted on Tuesday, March 21, 2023.

Session Times: 10:00am-11:30am EST

The majority of Fair Housing complaints come from Persons with Disabilities, and 60% of those complaints are related to service and emotional support animals. Are you and your staff prepared to handle this challenging issue on site? HUD’s notice FHEO-2020-01 advised owners and managers on how to evaluate and approve or deny an applicant’s or resident’s reasonable accommodation request for an assistance animal. Find out what HUD says about on-line verifications and websites that sell ESA certifications. Learn the steps HUD recommends for processing requests for service animals versus requests for emotional support animals and requests for animals “commonly kept in households” versus requests for “unique animals”. Learn how to revise your current policies and procedures in order to utilize the guidance to the benefit of your property, your residents, and your management team.

Level: All Levels

Track: Older Adults/Persons with Disabilities

Format: Lecture, Interactive, Q&A

HUD Category: Fair Housing & Reasonable Accommodation (Required Ongoing Training Area)

$50 fee, $5 off for members, 1.5 CEUs

Certificates will be issued following completion of the feedback form/session test which will be sent to you following the webinar via email. Note - this is a NERSC CEU.  We have applied for MA-NASW CEUs. Payment, Cancellation & Refunds:  All webinars require payment via credit card at the time of registration.  You will receive a confirmation and receipt.  If needed, then you can provide these to your organization for reimbursement. Attendees can cancel up until 2 days prior to the start of the webinar for a $35 refund.  The $5 cancellation fee is to cover event and credit card processing fees.

NERSC Webinars supported by CHFA, VHFA, Maine Housing, MassHousing, RIHousing and New Hampshire Housing.