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Healthy Approaches to Managing Conflict

Wed, Nov 10

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Live Webinar

This session is designed to bring a broader perspective to the concept of conflict and conflict resolution. Using a model that provides various modes of conflict, you will consider an actual conflict-based situation during the session to allow opportunity to explore various approaches.

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Healthy Approaches to Managing Conflict
Healthy Approaches to Managing Conflict

Time & Location

Nov 10, 2021, 1:00 PM – 3:00 PM EST

Live Webinar

About the event

This session is designed to bring a broader perspective to the concept of conflict and conflict resolution. Using a model that provides various modes of conflict, each participant will be encouraged to consider an actual conflict-based situation during the session to allow opportunity to explore various approaches for handling the situation. 

Learning Objectives: 

1) Discuss the helpful and not-so-helpful role that conflict plays in organizations and on teams. 2) Explore the Thomas-Kilmann 'Model of Conflict Management' including the five basic modes of handling conflict. 3) Each participant will identify a specific example where conflict is present and explore how the options provided by this model might support progress toward resolution of the conflict. 

Levels:  All Levels  TRACK: Supervisory/Management HUD: Mediation and Conflict Resolution (Recommended) 

Presenters: Stacie Watson and Alicia Davis Stacie Watson, CPC, is a Certified Professional Coach, a Licensed Marriage and Family Therapist and an owner/partner in Transformative Leadership…

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New England Resident Service Coordinators, Inc. (NERSC)
P.O. Box 81
Fall River, MA 02722
info@nerscinc.org
508.863.0020

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