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RSCResources

A group of adults sitting at a conference table smiling, having coffee, and discussing a PowerPoint presentation.

State RSC Association
Information

Make sure to get connected with your location state RSC association which can provide you with a good networking base as well as additional training and resources.

GROUP
TRAINING

Looking to host a training for your company, staff or state association?  Whether it's virtual or in-person, we can help!  See below for available topics.

Resources
& Tools 

We've got you covered for  resources on:

mental health, health insurance, fair housing, social services, homeless, LGBTQ, health and safety, hotlines, emergency planning and more!

CARSCH
Connecticut Association of Resident Service Coordinators in Housing
Co-chairs: Ellen Cyr & Maria Paredes
Email: Ellen@federationhomes.org

MARSCH
Massachusetts Association of Resident Service Coordinators in Housing
President: Donna Coyle
Email: dcoyle@oconnells.com
Website: www.marschlink.net

MRSCA
Maine Resident Service Coordinator Association
President: Cindy Lou Farrington
Email: membership@mrsca.org
Website: https://www.maineresidentservicecoordinator.com/

NHAPSC
New Hampshire Association of Professional Service Coordinators in Housing
President: Mark Leno Jr.
Email: info@nhapsc.org
Website: www.nhapsc.org

RISCC
Rhode Island Service Coordinator Collaborative
President: Nicole Reddy
Phone: 401-318-1900
Email: nreddy@poahcommunities.com
Website: www.riscc.org

VRSC
Vermont Resident Service Coordinators
President: Becky Arbella
Membership: Cathie Cassano
Email: Cassano@cathedralsquare.org
Website: www.vrsc.org

This is a photo of Loretta Sanford who is an instructor on topics such as bullying in older adult populations. She is a white female with short, gray curly hair and a maroon sweater.
  • De-escalating Aggressive Interactions:  Awareness - Part One (90 Minutes)
     

  • De-escalating Aggressive Interactions: Strategy - Part Two (90 Minutes)(*Prerequisite Part One)
     

  • De-escalation Programs within Organizations - Train the Trainer 
    (3 Hours) 
    (*Prerequisite Part One & Part Two)

     

  • Peaceful Enjoyment - Limiting Bullying in Senior Communities (90 Minutes)(*Prerequisite De-Escalating Part One)

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​Click here for descriptions and fees. 

 

All sessions are presented by
Loretta Sanford.  

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 Loretta Sanford has over 30 years of experience in the design and delivery of educational and specialized safety training programs for private, public, and non-profit organizations across North America.  She has helped implement a wide range of programs for RSCs, Property Managers, Facilities and Maintenance personnel, and residents in community housing.  She is a Certified Workplace Violence Prevention Specialist with the National Association of Safety Professionals.

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A percentage of the proceeds from the group trainings go to support UNLEASH (United Network of LEGO Enthusiasts in Senior Housing).

 

To learn more, checkout the For the Love of Brick podcast with Greg McDonald & Loretta Sanford:  https://open.spotify.com/show/3LsvfrrrgJaKs8t0r731Mj?si=sBoYLDWLT6m6egbPaAn_GA

this is the business logo of UNLEASH. The text says unleashbuilders.com, United network of Lego enthusiasts at senior housing.

RSC Resource Guidebooks:

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LIHTC Fact Sheets: 

Substance Use/Recovery Resources:

 

Mental Health Resources:

 

Health Insurance & Prescription Drugs:

               http://www.medicareadvocacy.org/​

 

Healthcare Advocate


​Fair Housing

Service Animals:

 

Pets:

 

Budgeting:

 

Social Security:  https://www.ssa.gov/

 

State Department of Social Services:

 

Aging Residents:

Hotlines:

Emergency Planning and Preparation:  

 

Fraud/Scam resources:

 

Legal resources​

 

Law Help 

 

Housing Finance Authorities​

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Homeless:

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LGBTQ:

Health & Safety:​

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Sexual Violence Resources:

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Disability Assistance/Management:

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Fall Prevention:

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RSC Articles/Additional Websites

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Note: The above resources are useful when becoming familiar with the philosophy, best practice, and policy for the RSC in affordable housing. However, because the philosophy and practice varies from company to company, readers are strongly encouraged to learn and follow the policies and procedures of their own employer.

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