Community of Learning for
Resident service Coordinators and Affordable Housing Professionals

Resident Service Coordinators (RSCs) are professionals who serve older adults, persons with disabilities, families, and youth in both public housing and privately owned/managed affordable housing communities throughout the country. 

​

Resident service coordination is essential to a healthy and vibrant affordable housing community and contributes substantially to the well-being of residents and successful management of the property.

Professional RSCs fulfill a variety of functions including (but not limited to):

• Coordinating service-delivery through partnerships with community agencies, so that residents can live with independence and dignity;

• Linking residents to social service intervention and support, to achieve and maintain successful tenancy;

• Maximizing resident well-being and quality of life through coordination of onsite health and wellness programs;

• Facilitating youth and family education and enrichment programs to build a sense of community and promote resident self-sufficiency;

• Promoting healthy resident interaction and creating opportunities for resident leadership and community engagement.
   

NERSC is proudly committed to providing high-quality training and professional development for RSCs and affordable housing professionals in New England and beyond.