NERSC and Resident Service Coordination

As the premier source of training and professional development for Resident Service Coordinators in New England and beyond, NERSC represents over 550 RSCs and housing professionals.  Our primary function is to honor our commitment to expanding and enhancing the profession of Service Coordination by convening for a 2.5 day professional conference every year in early May as well as offering online training throughout the year. Through education and training at our Annual Conference,  Resident Service Coordinators and other property management professionals are able to come together, share valuable ideas and experience, and stay informed about the latest trends in serving residents in housing.  

The NERSC Board of Directors guides the organization and provides regional leadership on important issues pertaining to ‘best practices’ in resident services. The NERSC Conference Planning Committee is made up of an exceptional team of RSCs from the six New England states, who generously donate their time to work year-round to make the Annual Conference an excellent opportunity for fellow professionals to receive training of the highest quality. NERSC is a 501-C3 non-profit organization. We welcome newcomers and RSCs who are seeking training from across the country.  NERSC is not a membership organization.  There are no dues or fees associated with participation other than the registration fee to attend the annual conference.  



Provides education and enhances the profession of Resident Service Coordination throughout New England.


  • To provide an annual educational and network forum, on a rotating basis in each New England state, for New England Regional, Eastern Seaboard Resident Service Coordinators, and other housing professionals who serve a diverse resident population in affordable housing.

  • To strengthen the RSC organizational structure on the state and regional level through grassroots effort.

  • To ensure the continuity and financial stability of NERSC, Inc.


  • To facilitate high quality programs that are relevant to the work of Resident Service Coordinators.

  • To create a sense of community within the RSC profession.

  • To strengthen and advance the understanding of the value-added impact of our work.

  • To be innovative, user-friendly, and engaging.









Contact Us:

P.  508.863.0020

E.  info@nerscinc.org


P.O. Box 1019
Glastonbury, CT 06033

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