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On-Demand Webinars

Need training? We've got you covered! 

Check out our webinar library for affordable training that can be done anytime and on your own schedule!



Looking to attend more NERSC events?

Check out our upcoming fall educational training events.

Image by Stephanie LeBlanc

Resources Galore!

Find the tools and resources you need to help your residents, connect with your state's RSC association,

hire a group trainer, and more.


Apply to be a NERSC Board Member by May 15th

Join the Conference Planning Committee!

Applications due June 14th

Virtual Conference and Leadership Forum

Dates Announced

View the Multifamily Housing Service Coordinator Program Resource Guide

Thank you to our premium sponsors Maloney Properties, Inc. Connecticut Housing Finance Authority, and Beacon Communities LLC for your continuous support of advancing the profession of service coordination.


This image is the Maloney Properties business logo. Maloney Properties in the 2023 Official NERSC Conference Sponsor. The logo is the letter M in teal, red, and gold.
This image is the Connecticut Housing Finance Authority logo. CHFA is the 2023 NERSC Host State Supporter. The logo is half a blue house with a tree in a semi-circle around the house.

Resident Service Coordinators are professionals who serve elders, youth and families in their housing communities in both public housing and privately owned/managed affordable housing throughout the country. 

Resident service coordination is essential to a healthy and vibrant affordable housing community and contributes substantially to the well-being of residents and successful management of the property.


Professional Resident Service Coordinators fulfill a variety of functions including (but not limited to):

  • Coordinating service-delivery through partnerships with community agencies, so that residents can live with independence and dignity;

  • Linking residents to social service intervention and support, to achieve and maintain successful tenancy;

  • Maximizing resident well-being and quality of life through coordination of onsite health and wellness programs;

  • Facilitating youth and family education and enrichment programs to build a sense of community and promote resident self-sufficiency;

  • Promoting healthy resident interaction and creating opportunities for resident leadership and community engagement.

NERSC is proudly committed to providing high-quality training and professional development for Resident Service Coordinators and housing professionals in New England and beyond.

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