Resident Service Coordinators are professionals who serve elders, youth and families in their housing communities in both public housing and privately owned/managed affordable housing throughout the country. 

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Resident service coordination is essential to a healthy and vibrant affordable housing community and contributes substantially to the well-being of residents and successful management of the property.

 

Professional Resident Service Coordinators fulfill a variety of functions including (but not limited to):

• Coordinating service-delivery through partnerships with community agencies, so that residents can live with independence and dignity;

• Linking residents to social service intervention and support, to achieve and maintain successful tenancy;

• Maximizing resident well-being and quality of life through coordination of onsite health and wellness programs;

• Facilitating youth and family education and enrichment programs to build a sense of community and promote resident self-sufficiency;

• Promoting healthy resident interaction and creating opportunities for resident leadership and community engagement.
   

NERSC is proudly committed to providing high-quality training and professional development for Resident Service Coordinators and housing professionals in New England and beyond.